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Terms & Conditions

Welcome to our fitness and wellness coaching services. By booking, purchasing, or participating in any personal training, wellness coaching, nutrition guidance, or online fitness program, you agree to the following Terms & Conditions. These terms are designed to protect both the client and the trainer while ensuring a professional, respectful, and safe coaching experience.

1. Health & Medical Disclaimer

Our services are intended for general fitness, wellness, lifestyle improvement, and educational purposes only. We are not providing medical treatment, medical diagnosis, physiotherapy, rehabilitation, or licensed healthcare services unless specifically stated otherwise.

By participating in any fitness or wellness program, you confirm that you are physically and mentally capable of engaging in exercise and related activities. You agree to disclose any injuries, illnesses, medical conditions, medications, allergies, physical limitations, or health concerns that may affect your participation.

Clients are strongly encouraged to consult a qualified physician or healthcare provider before beginning any exercise, nutrition, or wellness program. Any nutrition guidance, wellness recommendations, or exercise suggestions provided are based on general principles related to fitness, Sports Medicine concepts, and Nutrition Science, and should not be interpreted as medical advice.

We do not diagnose, prevent, cure, or treat any disease, injury, or medical condition. Participation in all services is entirely voluntary and at your own risk.

2. Assumption of Risk & Liability Waiver

You acknowledge that physical exercise, fitness training, stretching, strength training, cardio workouts, and wellness activities involve inherent risks, including but not limited to muscle strain, injury, dizziness, falls, heart-related complications, or other physical discomfort.

By participating in our services, you voluntarily assume all risks associated with physical activity. To the maximum extent permitted by applicable law, you release and waive any claims against the trainer, coaching staff, affiliates, or business representatives for injuries, damages, losses, or liabilities arising from participation in any training session, online coaching program, or fitness activity.

You understand that no exercise program can completely eliminate the risk of injury, and you accept full responsibility for your participation and physical condition.

3. Scope of Services

Our services may include:

  • Personal training sessions
  • Online fitness coaching
  • Strength and conditioning programs
  • Wellness and lifestyle coaching
  • General nutrition guidance
  • Accountability coaching
  • Workout plans and educational materials

Services may be delivered in-person, online, through video calls, digital platforms, mobile applications, or pre-recorded content.

The following services are not included unless explicitly agreed upon in writing:

  • Medical treatment
  • Physiotherapy or rehabilitation
  • Clinical nutrition therapy
  • Mental health counseling
  • Emergency medical care
  • Prescription-based nutrition plans

All recommendations are educational and motivational in nature and should not replace professional healthcare advice.

4. Payment Terms

All training sessions, coaching packages, memberships, and subscriptions must be paid according to the agreed pricing structure. Payments may be required upfront, monthly, per session, or based on package terms communicated before purchase.

Accepted payment methods may include bank transfer, debit card, credit card, digital wallets, or other approved payment systems.

Unless otherwise stated:

  • Payments are non-refundable
  • Unused sessions are non-transferable
  • Packages must be used within the validity period
  • Subscription fees are billed according to the selected plan

Failure to make payment on time may result in suspension or cancellation of services.

5. Cancellation & Rescheduling Policy

Clients must provide at least 24 hours’ notice to cancel or reschedule a session. Cancellations made within less than 24 hours may result in a cancellation fee or loss of the session.

The following policies apply:

  • No-shows are charged in full
  • Late arrivals may reduce session duration
  • Repeated missed appointments may result in termination of services
  • Emergency exceptions may be considered at the trainer’s discretion

If the trainer needs to cancel or reschedule a session, reasonable notice will be provided whenever possible, and the session will be rescheduled at a mutually convenient time.

6. Client Responsibilities

Clients are expected to actively participate in maintaining a safe and productive coaching environment. By using our services, you agree to:

  • Arrive on time for sessions
  • Follow instructions carefully and safely
  • Communicate any pain, discomfort, or medical concerns immediately
  • Stay hydrated and prepared for physical activity
  • Wear appropriate clothing and footwear
  • Treat staff and other clients respectfully
  • Maintain professional conduct during all interactions

Clients are responsible for monitoring their own physical condition throughout training sessions.

7. Trainer Responsibilities

We are committed to maintaining professionalism, safety, and ethical coaching standards. Trainer responsibilities include:

  • Providing safe and reasonable exercise programming
  • Modifying workouts based on client limitations and goals
  • Maintaining professional conduct and communication
  • Respecting client confidentiality
  • Delivering services with reasonable care and attention
  • Maintaining relevant certifications and continuing education where applicable

While every effort is made to provide quality coaching, no specific fitness outcome can be guaranteed.

8. Results Disclaimer

Individual fitness and wellness results vary significantly based on factors including consistency, effort, nutrition, sleep, lifestyle habits, genetics, and medical history.

We do not guarantee specific outcomes such as:

  • Weight loss
  • Muscle gain
  • Fat reduction
  • Improved athletic performance
  • Medical improvement
  • Body transformation results

Success depends largely on the client’s personal commitment and adherence to the program.

9. Confidentiality & Data Protection

We respect your privacy and take reasonable measures to protect your personal information. Any health details, fitness assessments, progress records, or personal data shared during coaching will be handled confidentially and used only for coaching purposes.

Progress photos, testimonials, reviews, or transformation images will never be published or used for promotional purposes without your written consent.

By using our services, you consent to the collection and storage of relevant information necessary for coaching, scheduling, communication, and service improvement.

10. Termination Clause

Either party may terminate the coaching relationship at any time with reasonable notice. We reserve the right to immediately terminate services without refund in cases involving:

  • Harassment or abusive behavior
  • Unsafe conduct
  • Repeated policy violations
  • Non-payment
  • Inappropriate communication

Refund eligibility upon termination, if any, will be determined according to the original package agreement.

11. Intellectual Property

All workout programs, training materials, nutrition guides, videos, PDFs, digital content, and educational resources provided remain the intellectual property of the business.

Clients may use these materials for personal use only and may not copy, reproduce, distribute, sell, share, or commercially exploit them without written permission.

12. Code of Conduct & Professional Boundaries

We are committed to maintaining a respectful and professional coaching environment. Clients agree to communicate respectfully and avoid harassment, discrimination, offensive behavior, or inappropriate conduct.

Professional boundaries must be respected at all times. Unless specifically stated, coaching support is not available 24/7, and response times may vary based on business hours and availability.

13. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of Pakistan. Any disputes arising from the use of our services shall fall under the jurisdiction of the appropriate courts in Pakistan.

14. Agreement & Consent

By purchasing, booking, or participating in any service, you confirm that you have read, understood, and agreed to these Terms & Conditions in full.

You acknowledge that participation is voluntary and that you accept all policies, disclaimers, risks, and responsibilities described above.

Client Name: _______________________

Signature: _________________________

Date: ______________________________